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01.

Overview

What is Business Central
Business Central is a business management solution for small and mid-sized organizations that automates and streamlines business processes and helps you manage your business. Highly adaptable and rich with features, Business Central enables companies to manage their business, including finance, manufacturing, sales, shipping, project management, services, and more. Companies can easily add functionality that is relevant to the region of operation, and that is customized to support even highly specialized industries. Business Central is fast to implement, easy to configure, and simplicity guides innovations in product design, development, implementation, and usability.

Business Central is the right choice for your business if you need an easy-to-adopt system that goes beyond what basic accounting software can do. Easily scale your business as needed with connected financial, sales, and project management functions.

Project Management

With real-time data available, your projects will stay on track through regular monitoring of progress. Remain within your project’s budget with advanced reporting capabilities.

Improve your Customer’s Experience

Effectively assign resources and resolve cases with a full overview of workloads and employee skills. Identify opportunities for cross-selling throughout the sales cycle by keeping a close eye on customer interactions.

Office 365 Integration

Improve productivity with integrated Office 365 features including Microsoft Teams, Exchange Calendars, and Microsoft Project. And Encore knows the rest of the Dynamics 365 platform, Office 365, Power Platform and the Microsoft Cloud — allowing you to make sure everything is perfectly integrated.

Do Business Wherever You Are

With cloud deployment, Dynamics 365 Business Central makes remote work easier, more reliable, and more secure. So your team can maintain productivity even when they are away from the office. Take your business with you and experience consistency and security across all your devices.

02.

Key Features

Why Business Central
Microsoft Dynamics 365 Business Central, previously known as Microsoft Dynamics NAV (or Navision), is an ERP software for businesses on a path to accelerated growth. The cloud-based business management software encompasses services across the entire spectrum of business functions, from accounting and financial management; sales, marketing, and service; project management to supply chain and operations.

Financial Management

Accelerate financial close, improve forecasting, and get real-time performance metrics while fostering compliance and security across subsidiaries. Dynamics 365 Business Central is a very comprehensive system for managing finances and accounting. The user receives a full set of functionalities allowing him to manage all typical financial processes. These include among others accounting for financial transactions, preparing financial statements, managing bank accounts and managing fixed assets.

Connect reports, charts, and Power BI data from across accounting, sales, purchasing, and inventory teams to get accurate insights and make financial decisions with confidence.

Supply Chain

Deliver products on time and adapt to changing business models with visibility across purchasing, manufacturing, inventory, and warehouses. Dynamics 365 Business Central provides Supply Chain Management functionality that ensures efficient processes in purchasing, sales, manufacturing, logistics and warehousing and streamlines processes across the entire supply chain.

Replenish inventory based on actuals, demand and availability using built-in intelligence, sales forecasts, and expected stock-outs to automatically create purchase order.

Sales Management

Empower your sales team to take better care of customers by establishing best practices using familiar productivity tools to manage the entire sales process from within Microsoft Outlook. Keep track of customer interactions and get guidance on the best upsell, and renewal opportunities throughout your sales cycle. Create flexible pricing and discount structures for individual customers and customer groups.

Create a sales invoice or sales order to record your agreement with a customer to sell certain products on certain delivery and payment terms. You can easily correct or cancel a posted sales invoice before it is paid. This is useful if you want to correct a typing mistake or if the customer requests a change early in the order process. If the posted sales invoice is paid, then you must create a sales credit memo or a sales return order to reverse the sale.

Service Management

Deliver better service experiences with planning, dispatching, and service contract management. Providing ongoing service to customers is an important part of any business and one that can be a source of customer satisfaction and loyalty, in addition to revenue. However, managing and tracking service is not always easy, and Business Central provides a set of tools to help. These tools are designed to support repair shop and field service operations and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high-volume dispatching of service technicians with requirements for spare parts management.

Effectively assign personnel to work orders and get an overview of service tasks and workloads. Keep track of service agreements to deliver reliable service to your customers.

Warehouse Management

Reduce operations costs with efficient warehouse operations that help you ship orders on time and deliver promised customer outcomes. Connect your inventory, its internal activities, purchase orders and invoices through a flexible and scalable solution. The warehouse management functionality in Business Central not only provides insight into each shipment or process but optimizes storage processes to maximize utilization of storage space. Real-time alerts to Business Central provide accurate and immediate feedback on status queries.

Use a template to determine the best placement of items based on type, size and bin capacity.

Project Management

Ensure successful project execution and profitability with planning, resourcing, tracking, costing, billing, accounting, and real-time intelligence. In Business Central, you can perform common project management tasks, such as configuring a job and scheduling a resource, as well as providing the information needed to manage budgets and monitor progress. You can track machine and employee hours on the project by using time sheets. As a project manager, you have a good overview, not only of individual jobs, but also of the allocation of employees, machinery and other resources being used in all projects.

Get real-time business intelligence on project status, profitability and resource utilization metrics.

Reporting and Data Analysis

Small and mid-sized companies rely on built-in analytics and reporting that they can use out-of-the-box to help keep track of their business. Business Central supports common business processes and more complex processes for such organizations. Each of these processes comes with reports and analytics tools, and you can also do ad-hoc analysis directly from your home page. Link your business data with productivity tools such as Microsoft Outlook and Excel to improve customer and employee experiences like quote-to-cash workflow.

Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.

03.

Resources

See Business Central in action

Microsoft Dynamic 365 Business Central

Microsoft Dynamic 365 Business Central

Introducing Microsoft Dynamics 365 Business Central